Account Guide

Overview

This chapter covers all account-related pages and flows. It fits these scenarios:

• You do not have an account yet and need to register.
• You already have an account but are not sure whether to use password login or SMS login.
• You run into invitation-code requirements, verification-code issues, or forgot your password.

Topics: Login, Sign Up, Invitation Code Request, Password Recovery.

How the Pages Connect

• The login page provides entries to the sign-up page and the forgot-password page.
• The sign-up page provides an entry back to login; when invitation-code registration is enabled, it also provides a Request Invitation Code entry.
• After a successful invitation-code application, you are guided back to the sign-up page to continue.
• After a successful password recovery, the page returns to login.

Login

The login page supports two methods: Password Login and SMS Login.

The login page contains the following entries and inputs:

• Account input (supports phone number or email)
• Password input (used by password login)
• Forgot password? entry
• No account, sign up entry at the bottom of the page

Password Login

Best for users who remember the password, or who want to support both phone and email logins without switching to SMS.

1. Enter your phone number or email.
2. Enter your password.
3. Click the Login button.

SMS Login

Best for phone-number users whose SMS reception is normal, temporary logins, or when you cannot recall the password right now.

1. Switch to the SMS login tab.
2. Fill in the phone number as prompted.
3. Click “Send Verification Code.” The button will appear when SMS sending is enabled. Once the code is sent, the button enters a countdown state until another code can be requested.
4. Enter the received code and submit.

After a successful login:

• If you came from a protected page, the system returns you there.
• If there is no referrer page, the system returns to the home page.

Sign Up

The registration page supports two methods: Phone Registration and Email Registration.

Structure of the registration page:

• Top tabs for switching the registration method
• Form for filling in information
• Entry back to the login page

Key points of the sign-up flow:

• Phone registration and email registration appear as separate tabs or forms.
• Phone registration completes verification via an SMS code; email registration completes verification via an email code.
• When invitation-code registration is enabled in the current environment, the form shows an invitation-code input area.
• You are redirected to the login page after a successful registration.

Before signing up, confirm:

• Whether to use phone number or email as the primary contact.
• If the page requires an invitation code, whether you already have one or are ready to apply now.
• The contact used to register must match the contact used when requesting the invitation code.

If the page prompts that an invitation code is required, first complete the application via the Request Invitation Code entry, or have a valid code ready before filling in the sign-up form. During registration, you must use the same contact method used when applying for the invitation code (if you applied with a phone number/email, register with the same phone number/email address). Otherwise, the registration would fail.

Invitation Code Request

When the registration flow requires an invitation code and you do not have one, go to the application page via the Request Invitation Code entry on the sign-up page. The application page provides an application form and an entry back to sign-up.

The application form contains these inputs:

• Contact name
• Contact method (phone or email; must match the contact you use to register)
• Verification code
• Organization / institution
• Intended use

The page provides these interactions:

• Send Verification Code
• Submit Application

After a successful submission, the page confirms that the application is sent and guides you back to the registration flow.

Password Recovery

The forgot-password page is reached from the login page. It resets the account password using a phone or email verification code, and provides an entry back to login.

Two recovery methods are supported:

• Phone recovery: Enter the phone number used at registration, then reset the password after verifying the code.
• Email recovery: Enter the email used at registration, then reset the password after verifying the code.

Recovery flow:

1. Choose the recovery method (phone or email).
2. Enter the matching phone number or email.
3. Send the verification code and fill it in.
4. Enter and confirm the new password.
5. After submission, the page confirms a successful reset and returns to the login page automatically.

If you run into issues during recovery, first confirm:

• Whether the phone number or email matches the one used at registration.
• Whether the verification code is still within its validity window.
• Whether your network connection is stable.

After the recovery completes, verify the new password on the login page immediately so you are not interrupted again when entering a protected page later.

Suggestions

• First time on the product: complete registration or login first.
• Sign-up page shows invitation-code content: read Invitation Code Request before continuing.
• Simply forgot the password: enter the recovery flow from the login page directly.
• Switching between multiple accounts: confirm which login (phone or email) is currently used, so you do not mistakenly think the account is missing.